Fortunately, businesses are doing more to secure their data. It wasn’t always so, but with the current threat landscape the way it is, it is essential that business owners do what they can to protect their data. A critical part (but not the only part) of this is to...
Signs It’s Time for Customer Relationship Management
In order for a business to succeed, it needs to create the proper relationships with a variety of parties. From their clients and customers, to their vendors, to other businesses they work with, the average business has a lot of contacts they need to manage - which is...
Managed IT Services’ Major Points of Emphasis
As a managed IT services provider, we are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it...
Do You Have the Tools to Track Your Fleet?
In a very real way, the Internet has spoiled us, to the point that we fully expect an order to be in our hand in 72 hours - oftentimes, far less than that. Shipping speeds like these are now possible thanks to the use of advanced logistics. If you’re starting to...
Conferencing Enhances Mobile Work
Have you ever sat through a meeting thinking to yourself, “Wow, this meeting is such a waste of time and resources”? I’m going to guess you have, and as a business owner you should never support unproductive processes, and meetings are no exception. So, what do you...
Tech Terminology: Uptime
Downtime avoidance isn't exactly an art, but organizations that do it best often find themselves in much better positions than competitors that deal with more downtime. They deal with the expense of it, the lack of productivity that comes from it, and the multitude of...
IT Is Fueling Innovation
Innovation is a core necessity of the market economy. Taking good ideas and making them more dynamic and practical fuels economic growth, efficiency, and creates a better standard of living for the entire culture. IT is now firmly transforming the way that business is...
Identifying the Value of Managed IT: Support Services
Most of us are old enough to remember when you had to bring your computer into the shop to get it fixed. This break/fix method in neither affordable nor efficient when you are dealing with several computers. IT services and support has evolved and now is available...
Identifying the Value of Managed IT: Proactive Service
Business owners know just how costly downtime can be. If your business suffers from technology problems, and your staff isn’t able to properly do their job, then you could be spending a whole lot of money with little or no reward. There is a solution to mitigate...
3 Ontario Hospitals hit by ransomware
Hackers have crippled the computer systems of three Ontario hospitals in recent weeks, prompting concern about the type of malicious software used and whether more facilities may be at risk. The malware, known as "Ryuk," attacks computer networks but remains invisible...